Terms of Service
Please read these terms carefully before using our services. By accessing or using Webtreta's services, you agree to be bound by these terms.
Table of Contents
Welcome to Webtreta! These Terms of Service ("Terms") govern your use of our website, services, and any related applications or platforms. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1. Acceptance of Terms
By accessing, browsing, or using the Webtreta website (webtreta.com) or engaging our services, you acknowledge that you have read these Terms of Service and agree to be bound by them. If you do not agree to these terms, please do not use our services.
Important Notice
- • These terms constitute a legally binding agreement between you and Webtreta
- • You must be at least 18 years old or have parental consent to use our services
- • If you're using our services on behalf of a company, you represent that you have authority to bind that entity
- • We may update these terms from time to time, and continued use constitutes acceptance of changes
2. Description of Services
Webtreta provides professional web development, SEO optimization, digital marketing, and related technology services. Our services include but are not limited to:
Development Services
- • Custom website development
- • E-commerce platform creation
- • Mobile application development
- • Web application development
- • Website maintenance and updates
- • Performance optimization
Marketing Services
- • Search Engine Optimization (SEO)
- • Pay-per-click (PPC) advertising
- • Social media marketing
- • Content marketing strategy
- • Email marketing campaigns
- • Analytics and reporting
Service Availability
We strive to provide uninterrupted service access, but we cannot guarantee 100% uptime. We may temporarily suspend services for maintenance, updates, or technical issues. We will provide advance notice when possible for planned maintenance.
3. User Obligations and Prohibited Uses
Your Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information
- Maintain the confidentiality of account credentials
- Comply with all applicable laws and regulations
- Respect intellectual property rights
- Use services only for lawful purposes
- Provide timely feedback and approvals
- Pay all fees when due
- Notify us of any unauthorized access
Prohibited Uses
You may not use our services for any of the following purposes:
Illegal Activities
- • Violating any laws or regulations
- • Infringing on intellectual property rights
- • Distributing malicious software
- • Engaging in fraudulent activities
Harmful Content
- • Hate speech or discriminatory content
- • Adult or explicit material (without disclosure)
- • Violence or threatening content
- • Spam or unsolicited communications
System Abuse
- • Attempting to hack or breach security
- • Overloading or disrupting services
- • Reverse engineering our systems
- • Unauthorized data mining or scraping
Competitive Activities
- • Using services to compete with us
- • Copying our methodologies for resale
- • Soliciting our employees or contractors
- • Misrepresenting our services
4. Intellectual Property Rights
Our Intellectual Property
All content, designs, code, methodologies, and materials created by Webtreta remain our intellectual property unless explicitly transferred through a written agreement. This includes:
Website & Content
- • Website design and layout
- • Source code and scripts
- • Content management systems
- • Custom functionalities
- • Design templates and themes
Business Assets
- • SEO strategies and methodologies
- • Marketing campaigns and concepts
- • Analytics and reporting tools
- • Proprietary software and plugins
- • Training materials and documentation
Client Rights and Usage
What You Receive
Upon full payment for project-based services, you receive:
- • License to use the delivered website/application
- • Rights to your own content and branding
- • Source code for custom developments (where applicable)
- • Non-exclusive license to use our custom solutions
Usage Restrictions
Your license is subject to the following restrictions:
- • Cannot resell or redistribute our proprietary code
- • Cannot reverse engineer our methodologies
- • Cannot remove our copyright notices from code
- • Cannot use our solutions to compete with us
Third-Party Components
Our solutions may incorporate third-party libraries, frameworks, or services. You agree to comply with all applicable third-party licenses and terms of service. We will notify you of any significant third-party dependencies.
Note: Some third-party components may have ongoing licensing costs or usage restrictions that you will be responsible for after project completion.
5. Warranties and Disclaimers
Our Warranties
Service Quality
- • Professional workmanship standards
- • Industry best practices compliance
- • Timely delivery per agreed schedules
- • Responsive customer support
Technical Standards
- • Cross-browser compatibility
- • Mobile responsiveness
- • Basic SEO optimization
- • Security best practices
Warranty Period
We provide a 90-day warranty on all custom development work, covering bugs and functionality issues. This warranty does not cover design changes, new feature requests, or issues caused by third-party modifications.
Disclaimers
NO GUARANTEES ON RESULTS
While we strive for excellence, we cannot guarantee specific business outcomes, search engine rankings, traffic increases, or conversion rates. Results depend on many factors beyond our control.
THIRD-PARTY SERVICES
We disclaim responsibility for third-party services, hosting providers, payment processors, or other external dependencies that may affect your website's performance.
MARKET CONDITIONS
Digital marketing and SEO results are subject to algorithm changes, market conditions, and competitive factors that we cannot control or predict.
6. Limitation of Liability
Maximum Liability Cap
In no event shall Webtreta's total liability for any claims arising from or related to our services exceed the total amount paid by you for the specific services that gave rise to the claim, or $5,000 USD, whichever is less.
Excluded Damages
We are not liable for:
- • Indirect or consequential damages
- • Lost profits or revenue
- • Business interruption losses
- • Data loss or corruption
- • Third-party claims or actions
- • Force majeure events
Your Responsibilities
You agree to:
- • Maintain regular backups of your data
- • Have appropriate insurance coverage
- • Mitigate damages when possible
- • Provide timely notice of any issues
- • Comply with our recommendations
- • Follow security best practices
Indemnification
You agree to indemnify and hold Webtreta harmless from any claims, damages, or expenses arising from: (a) your use of our services, (b) your violation of these terms, (c) your violation of any third-party rights, or (d) any content you provide to us.
7. Termination
Termination by You
Project-Based Services
You may terminate active projects with 7 days written notice. You will be charged for work completed up to the termination date.
Recurring Services
Monthly services can be cancelled with 30 days notice. Annual contracts may have early termination fees as specified in your agreement.
Termination by Us
We may terminate services immediately if you:
- • Violate these terms of service
- • Fail to pay invoices after 30 days
- • Engage in prohibited activities
- • Provide false or misleading information
- • Become abusive or threatening to our team
- • Request services outside our capabilities
Effects of Termination
Immediate Effects
- • All work stops immediately
- • Access to our systems revoked
- • No further services provided
- • Outstanding invoices remain due
Data & Files
- • 30 days to request your data
- • Completed work delivered as-is
- • Source files transferred if paid
- • Backups deleted after 90 days
Ongoing Obligations
- • Confidentiality remains in effect
- • IP restrictions continue
- • Payment obligations survive
- • Warranty terms still apply
8 Governing Law and Dispute Resolution
Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. For international clients, we will work to resolve disputes under mutually acceptable jurisdiction.
Jurisdiction
Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of Nagpur, Maharashtra, India, and both parties consent to the jurisdiction of such courts.
Dispute Resolution Process
Direct Communication
First, contact us directly to discuss the issue. Most disputes can be resolved through good faith communication and negotiation.
Formal Notice
If direct communication fails, send a formal written notice detailing the dispute and proposed resolution. We have 30 days to respond.
Mediation
If we cannot resolve the dispute directly, we agree to attempt mediation through a mutually agreed upon mediator before pursuing legal action.
Legal Action
Only if all other methods fail may either party pursue legal remedies through the appropriate courts as specified above.
9. Contact Information
For questions about these Terms of Service, legal matters, or to provide formal notices, please contact us using the information below:
Legal & Terms Inquiries
Business Address
Webtreta Technologies
Nagpur, Maharashtra
India
Formal Notice Requirements
All formal legal notices must be sent via email to [email protected] and include "LEGAL NOTICE" in the subject line. We will acknowledge receipt within 48 hours and respond substantively within the timeframes specified in these Terms.
Terms Updates and Modifications
We may update these Terms of Service from time to time to reflect changes in our services, legal requirements, or business practices. We will notify you of any material changes in the following ways:
- • Email notification to your registered email address
- • Prominent notice on our website for 30 days
- • Updated "Last Modified" date at the top of this page
- • Direct communication for significant changes affecting active projects
Your continued use of our services after any modifications constitutes acceptance of the updated Terms. If you do not agree with changes, please discontinue use of our services and contact us to discuss your options.
Additional Provisions
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and any signed project agreements, constitute the entire agreement between you and Webtreta regarding the use of our services.
Assignment
You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.
Waiver
Our failure to enforce any provision of these Terms will not constitute a waiver of future enforcement of that or any other provision.